ISRC provides deployment and training on packaged systems whether developed by ISRC (NES & HRMS) or third party developed packages (SMS). ISRC adopts a customer convenient approach in its deployment methodology to give the customer maximum satisfaction during the deployment procedure.

Preparatory Visit:

A visit is undertaken to the deployment site to assess the business requirements vis-à-vis the functionalities of the software package, the technical environment, the I.S. support available and the training requirement.

Local Adaptations:

Mandatory local adaptations prior to deployment are identified and undertaken in the preparatory visit.

Installation of System and training:

Based on the preparatory visit, a detailed activity planning is then prepared by ISRC identifying list of task, responsibilities and target dates.

On-site Support:

The amount of on-site support is determined and agreed to ensure that after the installation and training the users at the deployment site gain enough confidence to use the system before ISRC personnel leave the site.

During the preparatory visit, the deployment proposal is presented to the company in order to get their approval and the deployment plan is submitted at the same time thus making everybody aware of its respective involvement and responsibilities.