| BI (Business Intelligence) & DW (Data Warehouse) |
| Overview |
ISRC offers complete "end-to-end" data warehousing and Business Intelligence
services, including on-site business / technical needs assessment, development
and integration services and partial or total outsourcing of application
implementation and maintenance.
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A Center of Excellence has been formed at ISRC, Pune in order to support
Global Business Intelligence Initiatives at Otis Elevator Company worldwide.
The rationale for the establishment of this team is to leverage knowledge of
Business Objects BI applications and Otis systems and processes, and to re-use
a standard BI Archetype as much as possible during each implementation.
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| Technology Expertise |
ISRC as the BI COE (Business Intelligence, Center of Excellence) has experience
of executing several BI Projects worldwide. Present strengths of ISRC in the
area of handling BI related projects could be described as:
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- Large pool of employees having significant knowledge of Business Objects.
- Pool of employees having significant knowledge of Crystal Reports.
- Pool of resources having expertise in MS SQL Server.
- Excellent infrastructure to provide quality support to the client.
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Experience of executing BI projects & support to Otis-LG for Service Data
Warehouse, Otis UK for Sales Activity Tracking and Otis WHQ for PlanIT.
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Case Studies
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- Service Data Warehouse
- Sales Activity Tracking
- Plan IT
- Service Management System Reports
- Otis Netherlands Business Intelligence
- UK Interface
- eFulfillment Reports
- Contract Account Billing System
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